FTB creates dedicated e-mail address for San Diego County disaster notice assistance


The FTB has created an e-mail address exclusively for use by San Diego County taxpayers for account resolution related to disaster postponement. (FTB News Flash (August 8, 2024))

If San Diego County taxpayers received a penalty notice for the 2023 taxable year related to the disaster postponement, taxpayers or tax professionals can now submit an e-mail to:

FTBSanDiegoDisasterRelief@ftb.ca.gov

This e-mail address was designed exclusively for San Diego County taxpayers who received notices related to the disaster postponement. The following information is required to process the disaster relief request:

  • Taxpayer name;
  • Address during the disaster (must be principal residence or principal place of business);
  • E-mail address;
  • Telephone number; and
  • 10-digit FTB identification number or 15-digit notice number.

Taxpayers and tax professionals can also check MyFTB for information or they may call the FTB.

Last month, tax professionals were commenting that many of their San Diego County clients were receiving balance due/penalty due notices even though they qualified for the June 17 disaster-related postponement and filed and paid the tax due by June 17. Spidell brought this issue to the FTB’s attention and the FTB confirmed these notices were sent out erroneously. The FTB stated that due to system processing issues, these notices were generated prior to the payments being posted to taxpayer accounts.


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